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InTouch USA Sales Training eLearning Portal
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InTouch USA
Intouch USA is a New York-based wireless services company with retail stores in ten states. As a growing organization, Intouch needed to train new employees quickly and consistently.
InTouch selected Knowledge Direct WEB® because of its rapid eLearning development features, as well as learning management system capabilities. Within one-month of choosing Knowledge Direct WEB, InTouch was live with eLearning courses on company orientation, selling techniques, and product knowledge.
The internal InTouch staff produces their own eLearning, using Direct-to-WEB, Digitec's rapid eLearning development tool that converts Microsoft Powerpoint content into Flash-based eLearning modules.
"Since partnering with Digitec and Knowledge Direct WEB, we have been able to enjoy a much more timely and effective distribution of knowledge to our sales team, which is distributed across the United States," said Levi O'Brien, Direct of Retail Operations at Intouch Wireless. "The system allows us to get our teams up to speed in a matter of weeks, where before it took months."
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