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eLearning Courses...

Need custom-built eLearning courses? Digitec specializes in made-to-order learning experiences.

Digitec has produced hundreds of hours of custom e-Learning courses. Our in-house team of instructional designers, writers, graphic designers, audio & video engineers, project managers and programmers can help you take your training to the next level.

Our eLearning design philosophy is to make the training interactive and engaging. Using our proven eLearning design methodology, Digitec has created award-winning custom e-Learning courses and game-based training applications for clients across a variety of industries including hospitality, entertainment, finance, information technology, healthcare and associations, to name a few.

We develop online training using a standardized process that we’ve refined over the last 10 years. Our approach to eLearning design and production is tailored to each individual client based on their unique eLearning objectives.

Click here to see our Top 10 Tips for creating the best eLearning Courses for your learners.

Click here to view our eLearning course production examples.

Here is an overview of what you can expect when you choose Digitec for your custom e-Learning course design and development…

Digitec Instructional Development Process

Digitec follows a structured instructional development process that features an iterative review-and-revise phase within each of the four steps:

1. Explore & Evaluate: Digitec first creates a Project Management Plan, with a detailed project schedule in Microsoft Project. The schedule shows dates, deliverables, and review dates for the client. The waterfall schedule includes any dependency milestones.

During the kick-off meeting and follow-on content gathering, Digitec gathers background information to understand the course goals and objectives. This phase also identifies whether the eLearning will be a stand-alone resource or part of a blended learning experience. We define the course objectives, enabling objectives and the desired learning outcomes, including what the learner needs to know or be able to do as a result of completing the eLearning.


This process explores the demographics of the target audience, their pre-requisite knowledge and the delivery requirements. Based on this analysis, the Digitec team recommends the appropriate instructional strategies for the e-Learning course.

The resulting analysis is integrated into Instructional Design Strategy (IDS) which includes instructional features, learning objectives, and a detailed outline with the scope and sequence of instruction. This strategy will be used to dictate the learning delivery and identify the technical specifications. The Design Strategy typically goes through two rounds of client review and revisions to arrive at a final, approved document.

During this first step we will also develop the graphical user interface and navigation, starting with two separate designs. After client review we will iterate through two rounds to reach a final graphical interface.

If the course flow includes branching, Digitec will create flowcharts, which outline the navigation and logic flow for each lesson. If the course is linear, then flowcharts are not included.

The final milestone in the first phase is a prototype lesson. The prototype lesson will demonstrate all conventions and standards detailed in the IDS. The prototype lesson will be a single complete lesson, demonstrating the screen content, narration, interactions, and electronic assessments that the courseware will contain.

The prototype will serve as a means for clients to see and approve these elements prior to the start of the development phase of production. This also provides clients with the opportunity to field test the prototype, if desired, and include this feedback to Digitec for up to two rounds of revisions.

2. Execute: During this step, Digitec uses the Instructional Design Strategy to produce storyboards, which describe in detail the narration, text, graphics, animation, video and interaction for each screen in the project. If the course requires a database, the database requirements are also documented during this step. The storyboards and database design document are submitted for client review and revision. Upon approval, these documents, along with the Design Strategy document, constitute the “blueprints” used to bring the resource or course to life through the creation of media components.



3. Enable: After all of the components have been developed, the next step is to program them, according to the blueprint documents. The modules are then alpha tested in-house and reviewed to ensure the blueprints have been followed. Any discrepancies are corrected and signed off by Digitec’s Quality Assurance team before client testing begins.

If the project consists of multiple modules or levels, a working prototype is developed for review and field testing by the client. The first two steps of this process may then be repeated to address any concerns identified during the field test before full-scale course production begins.

4. Enact: During this final step of the process, the beta test involves client reviews of the completed production and conducts acceptance testing in the environment in which the course will be delivered.

Digitec provides an online punch list that enables clients to log in to the QA review site through the web, post discrepancies or view any open discrepancies and their status. If the client posts a discrepancy, the system automatically routes the change to the PM and the affected project team member for resolution. As a discrepancy is resolved, it is automatically routed back to the PM and QA for confirmation, before the item is closed and ready for client approval.



This assures that discrepancies are tracked continually and closed before the content goes live. After the client completes acceptance testing and signs off, Digitec delivers the source and run-time files to the client and the course enters the warranty period.

Development, Production and Quality Assurance Model

Project Management and QA

Digitec selects a team for each project based upon the tasks to be completed and the most experienced people that are experts in a particular task (such as graphics, Flash, video, interactive programming, etc.).

Digitec is unique in providing a strong team of in-house project managers experienced both in the development of interactive media, and specifically expert in the design and production of eLearning. The project management team collectively has over thirty years of experience creating interactive learning for a variety of academic, commercial, and association clients.

Our QA Lead first reviews the product design documents and storyboards to determine how the elements are meant to work, then goes section by section to test each area. Keeping track of all items through the use of a custom-created punchlist, QA is able to enter and examine all issues found within a program. The QA Lead works closely with the programming team to discuss the issues and communicates with both the lead programmer and the project manager, ensuring delivery of a superior project.

In addition to managing the project, the project manager serves as the final step in the Quality Assurance process. Before any deliverables are submitted or released on the project review site, the project manager reviews them to ensure compliance with the agreed upon acceptance criteria and to identify and correct any defects.

Digitec provides a 90-day warranty on all courses produced. Any errors discovered should be reported to our project manager through a punch-list form detailing the issue and the correction. We will make the necessary changes as long as it is within scope of the production work.

Production & Communications

Regular communication is essential for successful productions. Digitec views online course development as a collaborative effort, and we ensure that the client plays an active role in the process. At the beginning of each project, Digitec hosts a kick-off meeting during which expectations are set by both parties in terms of the project schedule and the review and approval process for each deliverable.

Digitec communicates with its clients through typical media including email, phone calls, and web conferencing. Digitec uses standard tools such as MS Word, PowerPoint, Project, Excel and Visio for developing project deliverables. This enables clients to "redline" and provide feedback directly within documents, which facilitates the revision process. We post media deliverables to a client review area on our development server where clients can review them at their convenience and then provide feedback.

Project status phone calls occur on a regular basis, typically weekly; however, Digitec staff members are always available for ad-hoc conference calls at the client's convenience. Email is the primary means for staying in touch, and Digitec staff responds to client messages throughout the day.

In our instructional development process, each step includes checkpoints and client review and approval of each milestone deliverable. In addition, Digitec conducts weekly production meetings with its staff to review the status of each project and manage any issues that could affect the schedule.

For more information on the Digitec design process and custom e-Learning courses, contact our Creative Director. Toll free at 1-800-942-4537. We'd like to put our creative staff to work for you.