Using PDF Job Aids for Just-in-Time Training

When someone is on the job and needs an answer fast they don’t have time to go through a whole eLearning course. They need an answer they can get to just-in-time. This is where job aids come in, especially PDFs since they can be printed out or accessed on a device without giving the viewer [...]

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Putting Members’ Needs First: Working with Subject Matter Experts

Subject Matter Experts (SMEs) may be from Mars, and Instructional Designers may be from Venus … but at the end of the day, your members are the actual center of the universe! The working relationship between Subject Matter Experts and Instructional Designers (IDs) is often portrayed as antagonistic, challenging, and “like pioneering a new frontier [...]

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Tips for Working Successfully with an eLearning Partner

According to the old saying, “it takes a village to raise a child.” Similarly, in eLearning, it takes a team to create a course. You might have a different person in each role or you may have a few people wearing multiple hats, but it’s unlikely you’re creating an online course alone. Three of the [...]

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The Story Arc Model: Combining Simulation and Story to Create Memorable Learning

When I began my career 20 years ago, I was designing some of the earliest CD-ROM based simulations for the US Navy. These experiences involved free-play interactions that used sophisticated algorithms, variable tracking, and multipathing. And they were very daunting for instructional designers to create. With all of the variables, I was constantly faced with [...]

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SMEs Are Not Instructional Designers

We all know that Subject Matter Experts (SMEs) provide the content that makes a course informative. But sometimes, their content may get a little too much “in the weeds,” and you find yourself bogged down with a mountain of information that’s “nice to know, but not need to know” for your learners. So where’s the [...]

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