The Difference Between Empathy and Sympathy (And when to use each one)

“Make your audience care.” It’s an often repeated tenet of instructional design and it sounds great in theory. If you can make your audience care about the material they will engage more deeply with the content and retain it longer. Just saying “make your audience care” is not the whole story though. While many designers [...]

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Don’t Treat Beginners and Experienced Learners the Same Way

Some time ago, I was cast as a chorus member in a musical. I could sing and read music, but I didn’t have any experience dancing. So, I was a beginner for one set of skills, but not for the other. Everyone had to learn everything together though, despite the fact that we were at [...]

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Learning Management Systems and You

People always want to know how their association could benefit from a Learning Management System (LMS). To help explain, let me present a little scenario. “Johnson!” Your boss calls to you. (Assuming your last name is Johnson, otherwise insert your name here). “I’ve got some great news! The board loved all the courses we offered at [...]

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5 Ways to Bring Contextual Learning to Your Association

Then it exploded. By itself, this sentence doesn’t say much. What exploded and was it supposed to? Why did it blow up? Are we talking about a car in an action movie, a firework, or some leftovers that were microwaved for too long? Without context the information is meaningless. eLearning works the same way. Making [...]

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Education Programs Prepared With Purpose

Training can be used to help teach many different things including facts, step-by-step processes, and soft skills like team work. So, it shouldn’t be a surprise that there are different ways to teach and assess these various types of learning. It’s usually easier to create learning offerings for the lower levels of learning, like memorizing [...]

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Don’t Just Tell, Show: the Value of Examples

I found something interesting while cleaning off an old shelf recently. It was a children’s story called Officer Buckle and Gloria, by Peggy Rathmann. I planned on reading it one last time and then donating it. Instead, I kept the book. Here’s a summary. Officer Buckle is a police officer. He spends a lot of [...]

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